Privacy Policy

Last updated: November 4, 2026

1. Introduction

Axis Chems LLC ("we," "us") operates this website. This policy explains how we collect, use and safeguard your information when you visit the Site, create an account or place an order.

2. Information We Collect

Information you provide: name, email address, phone number, organization, intended research use, shipping and billing address, order details, and messages you send us. When you pay by wallet transfer, we receive the payment reference and the details your payment app shares with us. We do not store payment card numbers.

Information collected automatically: IP address, browser type, device, referring URLs and pages visited, and cookies and similar technologies (see our Cookie Policy).

Eligibility records: when you enter the Site or register, we record that you confirmed you are 18 or older, together with the date and the version of the Terms you accepted.

3. How We Use Your Information

To verify eligibility and intended research use; process, ship and support orders; send transactional emails such as order confirmations and shipping updates; prevent fraud and misuse; improve the Site; and comply with legal obligations.

4. Information Sharing

We do not sell, rent or trade your personal information. We share information only with service providers (shipping carriers, hosting, email and payment-processing providers) that help us operate, and when required by law or valid legal process.

5. Data Security

We use industry-standard measures including TLS encryption and access controls. No method of transmission over the Internet is 100% secure.

6. Data Retention

We keep personal information as long as needed for the purposes in this policy, to comply with legal obligations, resolve disputes and enforce our agreements. Order records are kept for at least 7 years for tax and regulatory purposes.

7. Your Rights

Depending on your jurisdiction you may have the right to access, correct or delete your personal data, opt out of marketing, request a portable copy, or withdraw consent. Contact support@axischems.com to exercise these rights.

8. Third-Party Links

The Site may link to third-party sites. We are not responsible for their privacy practices.

9. Children's Privacy

The Site is not intended for anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, contact us immediately and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. Changes are posted on this page with a revised date.

11. Contact Us

Axis Chems LLC. Email: support@axischems.com. Phone: +1 (385) 558-5838.